Return Policy

1.Overview

We at Tropical Tree Shells are committed to ensuring your satisfaction with every purchase of our product. Whether you encounter transportation-related damages or simply change your mind, we want you to be happy with your purchase.

2.Return Eligibility

• Condition: Products must be unused, undamaged, and returned in their original packaging.
• Timeframe: You have up to 2 weeks (14 calendar days) from the date of delivery to initiate a return.

3. Reasons for Return

• Transportation Damages: If the product arrives damaged due to transportation, please notify us immediately with photographic evidence.
• Change of Mind or Expectations: If the product does not meet your expectations or you have changed your mind, we gladly accept returns.

4. Return Please add the needful

• Approval: Once approved, you will receive instructions on how to return the product.
• Return Shipping: our logistics partner would come and collect it at your doorstep.

5. Refund or Exchange

• Refund: Upon receipt and inspection of the returned product, we will issue a refund to your original method of payment within 3-5 business days.
• Exchange: fI you prefer an exchange for a replacement product, we will arrange shipment of the new product upon receiving the returned item. 6. ContactUs For any questions regarding our return policy or assistance with returns, please contact our customer service team at Info@tropicaltreeshells.com or whatsapp +91 7736025402.