Terms & Conditions

Welcome to Tropical Tree Shells. These terms and conditions outline the rules and regulations for the use of our website and the purchase of our handcrafted natural products made from coconut shells, areca leaves, bamboo, and other natural materials.

1. Introduction

By accessing this website and placing an order, you accept these terms and conditions in full. Do not continue to use Tropical Tree Shells' website if you do not accept all of the terms and conditions stated on this page.

2. Definitions

"Company," "We," "Our," "Us" : Refers to Tropical Tree Shells.
"Customer," "You," "Your": Refers to the individual or entity accessing our website and purchasing our products.
"Products": Refers to the handcrafted natural products available for sale on our website.

3. Use of the Website

You must be at least 18 years of age to use our website.
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.
You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.

4. Orders and Payments

All orders are subject to availability and confirmation of the order price.
Prices for our products are subject to change without notice.
We accept payments through Card, UPI and Bank Transfer. Payment must be made in full at the time of order placement.
Once your order is placed, you will receive an email confirmation. If you do not receive a confirmation email, please contact us.

5. Shipping and Delivery

We offer shipping all over India. Shipping fees and delivery times vary based on the destination.
We aim to dispatch all orders within 14 working days. Delivery times may vary depending on your location and shipping method.
We are not responsible for delays caused by shipping carriers or customs clearance processes.

6. Returns and Refunds

If you are not satisfied with your purchase, you may return the product within 14 days of receipt for a refund or exchange. The product must be unused, in its original packaging, and in the same condition that you received it.
To initiate a return, please contact us at +91 7736025402 ,Info@tropicaltreeshells.com with your order number and reason for return.
Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
Refunds will be processed within 14 days of receiving the returned item. Original shipping costs are non-refundable.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Tropical Tree Shells and is protected by intellectual property laws.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission from us.

8. Limitation of Liability

Tropical Tree Shells shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website.
Our liability is limited to the maximum extent permitted by law.

9. Indemnification

You agree to indemnify, defend, and hold harmless Tropical Tree Shells, its officers, directors, employees, agents, and affiliates, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from your use of the website or violation of these terms and conditions.

10. Changes to Terms and Conditions

We reserve the right to update or modify these terms and conditions at any time without prior notice. Changes will be effective immediately upon posting on the website.
It is your responsibility to review these terms and conditions periodically for any changes.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of India.

12. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us at:
Email : Info@tropicaltreeshells.com
Phone: +91 7736025402
Address: Ward no.6, building no. 1730-1 Kombrakavu road, Edacherry, Pallikunnu (PO)-Kannur, 670004 Kerala, India